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Appian Customer Crawford & Co. Ranked 36th on the 2011 InformationWeek 500

Ben Farrell
September 20, 2011

Congratulations to Crawford & Company (NYSE: CRDA; CRDB) for its outstanding showing in the recent InformationWeek 500, a list of the top technology innovators in the United States! This marks the third year in a row Crawford has placed on the list, the second year it has been named in the top 100 and the highest placement for the Company to date. In addition, the Company was named an industry finalist in the insurance category for the first time. Crawford's record placement is the result of its focus on a variety of technology initiatives, including business intelligence, social networking, global data warehouse technologies and Business Process Management software.

Crawford is a long-time Appian customer, first using our BPM software to drive the creation of repairNet, the Company's managed repair service in the U.K. Based on the success of that first project, Crawford acquired Appian for global deployment to radically alter the way the Company develops software applications.

In the words of Crawford Global Chief Information Officer Brian Flynn, "The Appian BPM Suite, with its mobile and social capabilities, is truly an enabler that will change the way we work with our business partners and ultimately how we service our clients."

This is the kind of innovative thinking that secured Crawford's highest IW 500 placement to-date. In the past three years, Crawford has developed a global systems roadmap that unifies BPM, applications and data into a standard global enterprise portal. In conjunction with that plan, the Company has increased investments in advanced technology to help feed the growing appetite among insurers and self-insured businesses for data that helps them manage risks and reduce costs.

Congratulations as well to a number of other Appian customers whose innovation leadership was rewarded with recognition on this year's list, including UPS, Raytheon, CME Group and Ameren.

-Ben Farrell, Director, Corporate Communications