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Process HQ

Mission control for your business decisions

Get fast answers to business questions and turn your insights into action with Appian’s process intelligence capabilities.

Appian is a Gartner® Magic Quadrant™ Leader

A Leader in the 2025 Gartner® Magic Quadrant™ for Enterprise Low-Code Application Platforms

A Customers’ Choice in the 2025 Gartner® Peer Insights Voice of the Customer for Enterprise Low-Code Application Platforms

Improve any process, inform any decision

Empower your teams with a low-code experience for measuring, monitoring, and optimizing enterprise performance.

Optimize any process

Visualize processes and pinpoint inefficiencies with process mining to find and fix problems, boost productivity, and save resources.

Get insights faster

Automate process analysis with AI and get intelligent recommendations for where and how to take action.

Explore data in real time

Empower business users with a single place to access, analyze, and report on process and business data.

Take action

Continuously improve products, services, and workflows and monitor their performance.

Customer stories

This is huge for us. Process HQ is so well thought out—it would've taken us hundreds of hours to find these insights without this product.

-Product Owner,
Investment Management Company

I appreciate that you don’t have to be a data mining expert to successfully use Process HQ.

 

-Executive Manager,
Multinational Banking and Financial Services Company

The ability to go to another team and say ‘help us out in these areas’ was something that wasn’t possible before Process HQ.

 

-Senior Product Owner,
Public Research University

Process intelligence that takes you from insight to action

Better processes drive better results

Healthcare

Alexianer

80% reduction in wait time between patient discharge and final invoice, decreasing the average invoicing process duration from one month to less than six days.

Insurance

MagMutual

Identified bottlenecks in quoting workflows, enabling improved resource allocation and operational performance reporting to leadership.

Utilities

Stadtwerke Bonn

Savings potential of up to 571 working days identified by eliminating unnecessary plausibility checks.

Related resources

eBook

The Ultimate Guide to Continuous Process Improvement

eBook

Process Mining Guide

Datasheet

Appian Process HQ Overview

FAQs on Appian Process HQ

Process HQ’s built-in AI features help users explore their data, understand their processes, and improve process performance. With AI Copilot, users can chat with an AI assistant to get fast answers to their data questions, quickly generate dashboards and KPIs, and see suggestions for process improvements.

Process HQ has two core capabilities: Process insights, for optimizing process performance. And data fabric insights, for exploring enterprise data and reporting on business performance.

With process insights, business users get a guided experience for process improvement. Using Appian’s data fabric, you can quickly prepare data for mining in just a few clicks. Artificial intelligence helps identify process problems and gives you recommendations on how to take action. Plus, build customizable and shareable dashboards with less work from IT. 

Data fabric insights empower business users to explore their data in a dedicated workspace. Users can explore data in real time, assemble their own reports, and get powerful AI insights. No additional development, data configuration, or data migration required.

Process HQ gives business users a single place to access, analyze, and report on process and business data. By combining the capabilities of data fabric, process mining, machine learning, and generative AI, Process HQ helps monitor and improve every workflow built on Appian. With access to both the insights needed for decision-making and the technology needed to take action, users can evaluate business processes for more effective process improvements. 

Process HQ can identify areas for automation and provide recommendations for how to take action. Because it’s part of the Appian Platform, organizations can use Process HQ to measure process performance, identify opportunities for automation, apply automations, and determine return on investment. 

Every organization runs on process, so businesses in any industry can benefit from process mining and process intelligence software. These technologies are fundamental to improving process performance. For example, insurers can use process mining and intelligence tools to improve claims processing and underwriting. And financial services organizations can improve internal audits, onboarding, and AML. With Process HQ, the opportunities to improve business operations are endless.

Unlike other process mining tools that focus exclusively on measuring process performance, Process HQ allows you to run a full continuous improvement process. Process HQ is part of the Appian Platform, which has everything you need to orchestrate and automate complex processes, connect and unify your data, and operationalize AI across your business. Appian is not an isolated solution but rather a unified platform for large-scale process improvement.

Appian is recognized as a process leader in the Gartner® Magic Quadrant™ for Process Mining Platforms, the Gartner® Magic Quadrant™ for Enterprise LCAP, and the Everest Group Process Orchestration PEAK Matrix.

Ready to talk?

See how the world’s fastest-growing organizations use Appian for process orchestration.