Financial services CIOs are under intense pressure to deliver significant return on their investment in Robotic Process Automation (RPA). This important Gartner research can help guide decision-making by highlighting real-world use cases that address the specific needs of financial institutions, while examining the importance of a comprehensive portfolio of automation tools, including optical character recognition (OCR), business process management (BPM), chatbots, and digital personal assistants.
Learn Gartner’s recommendations for areas where financial institutions can use RPA to deliver real-world benefits, including:
- Increased operational agility
- Improvements in customer SLAs
- Reduced processing time
- Improved regulatory compliance
Read this important Gartner report, compliments of Appian.
Gartner, Real-World Use Cases Are Key to Successful RPA Implementations in Banking, Nicole Sturgill, Laurie Shotton, 20 September 2018.