Higher customer expectations, omnichannel communications and new technologies are redefining how contact centers operate. How can your contact center leverage these technologies to move from being a cost center to a profit center?
The Appian Intelligent Contact Center™ makes it easy for organizations to build next generation contact center applications integrating AI, RPA, and BPM to provide concierge-level customer experience, make every agent a rockstar, and deliver unmatched business impact and efficiency.
Join Jorge Sanchez, Director of Product Strategy at Appian for a introduction to the Appian Intelligent Contact Center™, including:
- Cost vs Profit: Shift the focus of your contact center
- How to transform your customer experience by leveraging cutting-edge tech from AI to Low-Code
- A live demo showcasing how to use the Appian Intelligent Contact Center™ for customer service