COVID-19 has accelerated transformation in the banking sector, but are those changes here to stay? To find out, Appian partnered with the Financial Times (FT) Focus to survey more than 250 senior executives from UK retail, commercial and investment banks on how they are managing new challenges to their banking operations.
Download the FT Focus report to discover how:
- 66% of UK banks responded to the crisis by increasing automation
- The crisis sparked greater adaptability and faster innovation cycles
- Long-planned initiatives have been expedited to increase efficiency and productivity