Today’s life insurance customer demands a faster and more convenient quoting and buying experience. But for many insurers, legacy systems and manual work slow the process. The inability to easily incorporate external services, such as life expectancy data, or innovate with Artificial Intelligence (AI) and other emerging technologies – which would increase both the speed and accuracy of quoting – makes improving underwriting performance a challenge. In order to maintain a competitive advantage, insurers need a platform with robust case management capabilities that will enable them to manage a wide array of insurance and business processes, and also improve the overall customer experience.
Appian enables insurers to optimize and speed life insurance underwriting – digitizing the the process to improve straight through processing (STP) and increase sales.