University of Wollongong

The University of Wollongong (UOW) is an Australian public research university, offering over 300 degree programs to more than 32,000 students across the world. UOW has formal agreements with more than 150 overseas institutions and over 12,000 study abroad and exchange students from other universities.

Business Problem

The UOW’s student application and exchange processes involved manual data entry and paper form submissions, leading to potential security risks and inefficient workflows.

Appian Solution

With Appian, the UOW implemented the International Online Student Mobility Application to serve as a simple, unified online platform to help streamline application processes. Students and staff can now quickly manage their applications end-to-end online, which has accelerated operations, improved user-experience, and maximised university resources.