October 27, 2008

Army Knowledge Online Receives One Billionth Log-in

“World’s Largest Intranet” Uses Appian’s Business Process Management Platform

VIENNA, Va.— October 27, 2008 Appian, an innovative global provider of business process management (BPM) technology, today announced that the Appian-based Army Knowledge Online (AKO) portal has received its one billionth user log-in since launching in 2001. AKO provides secure, ubiquitous access to the U.S. Army’s applications, information, and data sources to support active and retired soldiers, national guardsmen, reserves, their families, and civilian employees. Identified as “the world’s largest intranet” in 2001 by Wired Magazine, AKO uses Appian Enterprise as the foundation for information dissemination, knowledge sharing, process management and collaboration for more than 2 million users, recording more than 700,000 user sessions per day. The one billionth log-in was Chief Warrant Officer 3 (CW3) Jon Cahill. CW3 Cahill is a Senior Maintenance Technician with the 116th Brigade Combat Team of the Idaho Army National Guard.”AKO is the centerpiece of Army IT transformation to a network-centric, knowledge-based force,” said Lt. Col. Ken Fritzsche, Chief Operations Officer for AKO. “It is the Army’s Web 2.0 platform. Attaining our one billionth log-in is a testament to AKO’s widespread use and the value it delivers to the Army and the extended Army family.”In its initial deployment, Appian software saved the Army approximately $28 million in hardware expenses by eliminating nearly 5,000 file servers used for redundant content replication across disparate systems. Since then, Appian has generated millions of dollars of additional value by supporting enterprise single sign-on and authentication, personalization, collaborative services, central Web mail, content management, and online communities. Currently, there are more than 500 Army IT applications under the AKO umbrella.

The Army’s recent upgrade of the Appian platform delivers significant scalability, performance, and administration enhancements in anticipation of further growth. Appian’s J2EE-compliant framework and Web Services integration capabilities enable the Army’s Service Oriented Architecture (SOA) strategy for increasing interoperability with external systems and data sources, and creating new SOA-based applications. Several pilot efforts along these lines have already begun within AKO.

“One billion log-ins is a truly historic milestone,” said Matthew Calkins, President and CEO of Appian. “If an average session is 12 minutes long, AKO has been used for more than 22,000 man years. That’s as if 100 soldiers had sat down after George Washington’s victory at Yorktown in 1781 and used the system nonstop until the present day.”


About Appian

Appian delivers an enterprise platform for digital transformation that enables organizations to revolutionize their customer experience, optimize their business operations, and master global risk and compliance. Powered by industry leading Business Process Management (BPM) and Case Management capabilities, Appian’s low-code approach radically accelerates the time it takes to build and deploy powerful, modern applications, on-premises or in the cloud. For more information, visit www.appian.com.