Appian Announces Significant Revenue and Customer Growth
1H 2009 Best 6-Month Performance in Company History
RESTON, Va.—July 29, 2009— Appian, the global innovator in enterprise and on-demand business process management (BPM) technology, today announced strong results for the first half of 2009. Despite the widespread economic recession, new orders for 1H 2009 increased 67 percent over the same period last year, and revenues set a company record. With 93 percent growth in orders and 250 percent growth in new customer acquisitions over the same period last year, Q2 2009 was the best revenue quarter in Appian’s history. This growth was driven by both volume and size of transactions. Results were strong in all sectors – international, commercial, federal and partners. New customer acquisitions were complemented by expansion in several key customer accounts in North America and Europe.
Customer Acquisition & Expansions
Appian’s success throughout 1H 2009 was driven by global market demand for both enterprise license and on-demand deployments of Appian’s comprehensive BPM Suite. As Appian’s global customer base has matured, many existing clients have moved beyond initial BPM projects to drive enterprise-wide BPM programs.
International Growth: Appian continued to extend its international presence with customer wins and expansions across Europe (including Best Deal Insurance, EFG Financials, and Nokia Siemens Networks), Latin America (including Fametal and Lascelles deMercado) and Asia-Pacific regions (including SSH Corporation, Yongtai Group, and Jordan Dubai Capital). Appian’s international business now accounts for roughly 25 percent of company revenue, with a strong and growing pipeline.
Tom Higgins, chief information officer at Territory Insurance Office, Australia’s only government-owned commercial insurance and financial services provider, said, “Appian delivered the first phase of our project on-time and on-budget, resulting in the most successful technology deployment in our company’s history. Based on that success, we are now expanding our use of Appian to other areas of the organization.”
Appian Anywhere: Adoption of Appian’s complete BPM suite via Platform-as-a-Service (PaaS) delivery accelerated in 1H ’09 as a low-cost, low-risk BPM entry point in response to constrained economic conditions. A wide range of companies around the globe, including Associated Grocers, Federated Technologies, Steel and Pipe Supply, Lascelles deMercado, and others parlayed Appian’s “BPM in the Cloud” 30-day free trials into paid subscriptions. In addition, Appian’s Application Marketplace of Software-as-a-Service (SaaS) pre-built applications and templates continued to grow though partner-driven contributions.
For example, psHealth, a medical industry solution provider, has developed an on-demand case management solution for medical providers based on the Appian platform.
“Appian’s on-demand BPM platform is ideal for supporting our mission to help healthcare organizations leverage technology, while reducing cost and risk,” said Ingolv Urnes, founder and principal at psHealth. “It enables us to develop world-class solutions very quickly for our customers and offers us a new and attractive subscription-based revenue stream.”
Federal Sector: Appian’s long-held position as the leader in BPM for Government was extended with the addition of new customers Library of Congress and Department of Defense Tricare. In addition, Appian saw very significant add-on contributions from the U.S. Army, FEMA and FDA.
Matthew Calkins, president and CEO of Appian, said, “Even with today’s economic conditions, Appian’s pipeline is at an all-time high, as companies seek ways to cut costs and gain efficiencies. We are proud of our accomplishments in the first half of 2009, which are the result of our steadfast focus on accelerating our customers’ BPM success.”
Appian delivers an enterprise platform for digital transformation that enables organizations to revolutionize their customer experience, optimize their business operations, and master global risk and compliance. Powered by industry leading Business Process Management (BPM) and Case Management capabilities, Appian’s low-code approach can radically accelerate the time it takes to build and deploy powerful, modern applications, on-premises or in the cloud.