Winning the Customer at Digital Speed

Why on-boarding is the key differentiator

Profit-trimming regulations and aggressive competition are changing financial services institutions. That’s why commercial bankers need standout on-boarding processes focused on the customer journey.

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Financial services institutions need to implement on-boarding systems that support process excellence to gain competitive advantage. Legacy technology approaches can’t keep pace with the needs of the business nor the demands of the modern digital customer, exposing weaknesses to new clients just at the moment when you most need to impress them – those crucial first 90 days.


The Appian Platform is used by financial institutions around the globe. Move your customer journey forward at digital speed with the right digital platform.

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Bendigo and Adelaide Bank Overhauls Customer Experience with Appian Low-Code Platform