The shifting digital landscape is changing customer experience expectations for policyholders, brokers and producers. While improving customer experience is a top initiative for insurers, moving beyond strategy to an actionable plan is where many fall short. Find out the definitive steps to connect across channels and lines of business, and connect discrete customer interactions into a meaningful journey.
Watch the webinar to learn:
- Top 5 customer experience trends and Insurer priorities for 2017 and beyond
- Successful approaches to improving customer experience
- How to adapt and deliver a connected customer journey with a low-code app platform