How will digital innovation impact the utilities sector in 2019? With opportunities to improve asset performance, customer engagement, and operational efficiency, digital is now the top business priority for utility CIOs.
This Gartner report is a must read for utilities looking to intensify their adoption of digital technologies, with actionable insights on:
- Balancing the demand between digital optimization and transformation initiatives
- Key areas utility organizations are focusing their digital innovation efforts
- Game-changing technology, including AI, IoT, cloud, and automation
- Recommendations for transforming into a digital utility
Gartner, 2019 CIO Agenda: Utility Industry Insights, Keith Harrison and Zarko Sumic, 15 October 2018