Flowserve Corporation (NYSE:FLS) is the recognized world leader in supplying pumps, valves, and services to the power, oil, gas, and chemical industries.
To better manage the distribution and service of assets worldwide, Flowserve needed to adopt an improved workplace technology solution. The process for aftermarket pump repair involves receiving the pump, disassembly, cleaning and inspection, providing a repair quote, repair, and shipping.
Flowserve chose the Appian Application Platform to unify the management of data and improve collaboration in the company’s pump aftermarket repair business. Flowserve chose cloud delivery of the platform not only for the speed and cost-savings, but also for Appian Cloud’s proven security and ability to integrate with on-premise systems.