As the largest rental company in the world, Enterprise Rent-A-Car operates more than 878,000 rental and fleet services vehicles and maintains over 7,000 locations worldwide. Appian’s BPM Suite enabled Enterprise-Rent-A-Car to:

  • Efficiently fulfill product and service requests for more than 65,000 employees worldwide
  • Consolidate functionality to increase manageability of the request services system
  • Reduce the level of manual input, minimizing errors in the system

Utilizing Appian, Enterprise’s Request Services Department created a common platform to accommodate rapid change and future growth.