In 2009, Archstone, a leading provider of apartment-style dwellings, was dealing with a mountain of paper.

In this case study, analyst firm Forrester explores how this problem opened the door for a BPM solution from Appian that would eliminate the inefficiencies of working in paper and unclogged communication channels.

Learn how implementing Appian’s BPM Suite enabled Archstone to:

  • Reduce the learning curve for new associates, shortening the time to process requests
  • Standardize and enforce policies
  • Measure results and increase accountability

Download the case study to learn how Archstone uses BPM for continuous process improvement.