In 2009, Archstone, a leading provider of apartment-style dwellings, was dealing with a mountain of paper.
In this case study, analyst firm Forrester explores how this problem opened the door for a BPM solution from Appian that would eliminate the inefficiencies of working in paper and unclogged communication channels.
Learn how implementing Appian’s BPM Suite enabled Archstone to:
- Reduce the learning curve for new associates, shortening the time to process requests
- Standardize and enforce policies
- Measure results and increase accountability
Download the case study to learn how Archstone uses BPM for continuous process improvement.