Queensland Government Selects Appian for Digital Transformation Overhaul
April 25, 2017
Environment and Heritage Protection Department Modernizes Legacy Systems with Appian’s Low-Code Application Platform; Deploying 56 Applications in 14 Months
RESTON, Va. — Appian today announced Queensland Government’s Department of Environment and Heritage Protection (EHP) selected the company to execute its digital transformation initiative, leveraging Appian’s low-code application platform to build an online environment for engagement with customers and partners. By powering EHP’s digital platform, Appian combines process management, data management and mobile offline capabilities to enhance the customer experience and transform traditional business methods to quick, efficient and agile processes.
EHP has already developed 56 enterprise-grade business applications to address critical processes within 14 months, allowing customers and partners to manage their information and business needs unlike ever before. In addition, this new platform is managed in Appian Cloud, which provides a secure and scalable solution that includes benefits for EHP such as low startup costs, fast deployment, predictable cost structures and rapid return on investment. An immense competitive advantage for organizations executing digital transformation strategies.
“Digital transformation is inevitable for businesses that want to remain competitive and provide the best customer experience possible,” said Karen Astley, Regional Vice President, APAC, Appian. “Through this initiative EHP is demonstrating its innovation and industry leadership, showcasing the true power and agility of our low-code application platform and the benefits it brings when executing digital transformation initiatives. EHP’s new process is business driven focusing on the creation of mission critical applications that are more effective and efficient for all parties.”
Using Appian’s Global partner network and Appian Professional services, EHP scaled the team working on the project to 45 people during the build phase. Due to the use of external resources, EHP could reduce the team size once the bulk of the work was delivered. Because of Appian, EHP is providing staff and customers with greater transparency, the ability to proactively manage compliance activities, automated workflow and process tracking, better data consistency, execution of core business functions via mobile devices, an enhanced customer experience and much more.
In addressing the security landscape and concerns around the cloud environment, Appian Cloud has an extensive collection of security accreditations, making it a highly trusted platform for rapid application development. Appian is accredited for HIPAA, SOC 2 and SOC 3, The PCI Data Security Standard, G-Cloud 8 Framework and more. In addition, Appian has FedRamp 2.0 certification, a US government-wide program that verifies an established and highly secure environment that has withstood comprehensive audit review, and delivers significant time and cost savings. Appian Cloud also offers industry-leading reliability, with 24×7 system monitoring, a 99.95% SLA uptime guarantee and local IT support.
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Appian provides a software development platform that combines intelligent automation and enterprise low-code development to rapidly deliver powerful business applications. Many of the world’s largest organizations use Appian applications to improve customer experience, achieve operational excellence, and simplify global risk and compliance.