JOHN LEWIS BUILDS OWN BPM APPLICATION ON THE APPIAN CLOUD PLATFORM

November 17, 2014   |   Computing

Department store John Lewis has deployed its own business process management (BPM) application on the Appian Cloud platform. The application is part of an ongoing programme to create a joined-up system covering the entire sales process from the customer’s point of view, from initial contact through to home inspections, contracted installers, the sale and after-sales service.

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