IMPROVING BUSINESS PROCESSES: WHY THE CLOUD WAS RIGHT FOR ONE OHIO AGENCY

October 2, 2013   |   Government Technology

There’s a feeling of satisfaction you only get when you solve a nagging technical problem. When an IT system started throwing errors, the first question I asked was one that has gotten me results time and again in these situations: What changed? After two weeks of brainstorming, fish-bone diagramming, and controlled testing, we had the answer…

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