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Incident Management

Respond faster to incidents and minimize risk.

When incidents happen, organizations need visibility, control, and action. However, critical incident processes are often still handled manually with emails, paperwork, and phone calls, leading to inefficiencies and bottlenecks that slow response.

Whether it’s a not-at-fault accident, security threat, or natural disaster, organizations need automated processes to notify, route, action, and resolve incidents faster. With Appian’s low-code platform, maintain control and visibility before, during, and after incidents to respond effectively and limit risks, costs, and safety issues.

Features at a glance:
  • Automate processes and mobilize personnel to effectively manage incident response
  • Improve stakeholder insight into incident status, resolution, and impact
  • Ensure assets are incident ready by managing the end-to-end maintenance journey
  • Mitigate risk with improved compliance, security, and safety measures