incident management dashboard with map and graphs

Business Applications | Operational Performance
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Incident Management

Minimize risk and be prepared for swift, effective action

When incidents occur, organizations need to respond quickly and effectively. However, many companies still handle these critical procedures manually, relying on phone calls, emails, spreadsheets, and even paper forms.

To minimize risk and respond quickly when incidents happen in the field or business, organizations need a centralized solution that enforces standards and orchestrates response procedures through automated notifications, actions, and resolutions.

Appian allows organizations to maintain control and visibility before, during, and after incidents to respond effectively, while limiting risks and safety issues.

  • Orchestrate a seamless, end-to-end incident management process
  • Gain real-time visibility into events, risks, actions, and outcomes
  • Improve collaboration during incidents between internal and external entities
  • Reduce risk, safety issues, lawsuits, and insurance costs

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