The current situation forced insurers to immediately adapt to a virtual environment. Although this would have been unimaginable less than a year ago, this new way of doing business is likely to be business as usual, at least for a while. And while some things will go back to the way they were, doors have been opened on new expectations from insureds that cannot be closed again.
That is to say, disruption is here to stay. Organizations must change the way they do business to adapt. Aside from new expectations from insureds, InsurTech carriers are raising the bar and defining where it goes in the future. Insurers need to adopt a similar mindset if they want to stay relevant.
But insurers must also change the way they innovate. Speed and agility are critical parts of this equation, along with building the mindset that your organization will need to continually adapt as the market changes. That means embracing technology that will enable you to make strategically-important changes in months, not years – and gives you the flexibility to pivot to new sales channels, optimize underwriting and claims operations, and find new ways to connect with and serve your agents and customers.
Monday, October 19 | 12:00 pm – 1:00 pm EDT
Join Bryan Falchuk, thought leader and the author of The Future of Insurance: From Disruption to Evolution, along with Appian’s Global Insurance Leader, Jake Sloan, and EMEA Insurance Leader Gijsbert Cox, for a conversation about the bold steps that insurance organizations need to take to stay relevant and compete in the next decade – and beyond.
Global Industry Leader, Insurance, Appian
Author, The Future of Insurance: From Disruption to Evolution
Industry Leader, Insurance - EMEA, Appian