Merck & Co. is a leader in the pharmaceutical industry, with about 69,000 employees across more than 140 countries. Backed by research-intensive processes, Merck develops medicines, vaccines, and animal health products to drive healthcare innovation.
Merck was challenged by outdated systems and point solutions that were unable to manage the end-to-end product lifecycle or provide the visibility they needed.
With the Appian Platform, Merck consolidated their legacy systems and information into one case management solution. The Platform provides a complete view of their data from an intuitive and natively-mobile interface. Instead of navigating 10 different IT systems, workers are able to spend more time bringing important medicines to the people who need it.