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BPM’S EXPANDING HORIZONS

January 31, 2013   |   KM World

No longer the domain of large enterprises, business process management (BPM) is now also feasible for small and medium-sized businesses. And, new features such as social media and mobile applications are making BPM more robust and versatile. Bank of Tennessee, a community bank, wanted to improve its procedures while providing a collaborative environment for workers...

SOCIAL MEDIA AND GOVERNMENT CONTRACTORS: KNOW YOUR 4 PILLARS

January 31, 2013   |   Washington Technology

Social media continues to be all the rage for companies, and for very good reason; it lends itself to more efficient communication on micro and macro levels, thereby helping companies better achieve their missions. No matter your brand of social media, it serves the same end: better business...

ENERGY FIRM EDP RENEWABLES DEPLOYS BPM SYSTEM TO MAINTAIN EQUIPMENT, COLLECT UNSTRUCTURED DATA

January 25, 2013   |   Data Informed

When your business is scattered to the four winds, keeping track of routine tasks can be a management headache. That was the challenge facing EDP Renewables North America, with an ongoing need to efficiently schedule and perform both routine maintenance and repair of wind turbines across the U.S...

HOW SOCIAL MEDIA AND BUSINESS PROCESS TOOLS BOOST PRODUCTIVITY

January 14, 2013   |   Breaking GOV

If any technology in the last 25 years has demonstrated the consequences of too much of a good thing, it's email. For employees in so many organizations, email's sheer volume has made it almost counterproductive. That's one reason why so many federal agencies are turning to social media tools for interpersonal collaboration...

SOCIAL BPM ADDS VALUE FOR ENTERPRISES AND EMPLOYEES

January 08, 2013   |   CIO

Social media is everywhere today. But what does social really mean? If you're just sharing the latest news about who you are dating or a great recipe you just tried for Thanksgiving, then social networking is just about sharing with friends and family. In an organizational context, though, social becomes much more, enhancing the very definition of "work"...

FIVE TIPS FOR USING SOCIAL MEDIA MORE EFFECTIVELY IN YOUR AGENCY

January 08, 2013   |   Nextgov

The White House’s Digital Government strategy, issued this past spring, included the following provision: "The public expects to be able to interact with government anytime, anywhere and on any device, so agencies must ensure they can live up to these ever-increasing customer demands..."

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