Appian is looking for an Inbound Lead Manager to oversee inbound lead analysis. As a vital part of the marketing team, this role will ensure data is clean and standardized, determine if leads are meeting certain criteria, and develop improved lead data and qualification processes that will have a direct impact on account executive productivity and Appian's overall growth. You will be expected to develop new ideas, discover and enable new capabilities in Salesforce and other applications, and drive their implementation and integration inside Appian. This role will serve as the "go to" for inside sales and Account Executives looking for marketing-sourced leads. This role will also be the Marketing reporting lead.
Desired Skills & Experience:
- Inbound leads and/or internal sales processes experience
- Salesforce.com power user
- Experience with Salesforce report creation, dashboard creation
- Have a strong desire to work with data and a passion for data accuracy
- Be proactive, organized, and logical
- Be well versed in analytical tools (dashboards and reports)
- Participate in cross-functional teams that address how to make the revenue generation side of our business work better.
- Expert in Excel
- Bachelor's degree required
- Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organization
- Experience documenting and analyzing processes, procedures, and/or policies
- Ability to handle a full workload and meet deadlines
- Able and comfortable communicating with Senior Sales and Partner Executives to answer routing questions
- Experience with business intelligence applications (analytics and reporting) a bonus
Appian Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, Appian will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‐worker, Pay Transparency Nondiscrimination.