Business Problem

As a large real estate company managing thousands of properties around the world, we saw the need for better efficiency in our contract management process to reduce error rates and provide a paperless audit trail.

Process Players

  • Management
  • Subsidiary employees

Process Steps

We chose to build a custom application on a BPM platform to automate the contract management process. Contracts are now kept in one collaborative workplace for management and employees at our subsidiary companies to access. It is integrated with our enterprise applications for budgeting/finance, project management and customer relationship management.

Process Benefits

Before this custom application we were unable to link cross-system business data into a centralized view. Now that we have a tool in place to do this we’ve increased the level of visibility into our properties providing key business intelligence when bringing on new properties and managing existing ones.

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