Ensuring Quality Management for Clinical Trials

“Quality is everyone’s responsibility.”  – Dr. W. Edwards Deming

“Quality means do it right when no one is looking.” – Henry Ford

Quality. It is essential for the well-being of any organization as well as customer satisfaction.

Pharmaceuticals and life science companies are at the forefront of establishing new and improved ways to ensure quality for clinical trials and compliance management.

In the pharma space, a Quality Management System (QMS) is a collection of business processes focused on achieving quality policy and quality objectives to meet customer requirements.  It is expressed as the organizational structure, policies, procedures, processes and resources needed to implement quality management.

In the 21st century, QMS has tended to converge with sustainability and transparency initiatives, as both investor and customer satisfaction and perceived quality is increasingly tied to these factors.

Steps for Continuous Improvement in QMS

Steps for Continuous Improvement in QMS


Appian’s cross-industry modern application platform simplifies the way these companies create IT applications for better quality management, allowing them to deliver immediate value to business users, go live faster than commercial off-the-shelf applications, and easily make modifications to adhere with frequent changes in regulatory compliance.

Appian transforms critical processes for management of clinical trials by automating all aspects of case management and eliminating inefficient manual processing. Applications run on Appian optimized compliance capabilities while also more efficiently managing risks and minimizing the potential of future litigation costs.

Process automation optimizes key business processes and seamlessly connects existing systems such as expense reporting, marketing event management, and sponsorship requests to quickly generate records and reports in real time. Appian’s unique user experiences provide trial investigators and systems management experts with an easy-to-use interface which can be quickly adaptable for regulatory change.

For a better understanding into how Appian is enabling modernized QMS for life science companies, contact our pharma solutions team and keep up with the latest insights.

-Mike Ingrisano, Media Relations Manager