Many organizations put a lot of time and money into their business process management plans. A recent eBizQ report explores the issue of why so many companies put so much effort into BPM software deployments. There are a lot of motivating factors, but in the end, the value comes from visibility and governance.
According to the news source, the value of BPM as a governance and visibility enabler is especially clear in a few settings:
Manufacturing
Supply chain management is a major issue in factory settings. Organizations have to identify which supply orders have been made, if any supplies are running low and whetherproduction has been completed on projects. These day-to-day processes are critical in manufacturing. However, managing these operations in conjunction with one another can be incredibly difficult for organizations. The report explained that tracking these processes can be an issue, as managers have to be able to identify which operations have been completed, when they were done and whetherany unfinished processes are holding back operations. BPM software provides the oversight necessary to accomplish this and offers a key level of governance because managers can view the entire process roadmap and identify what workers have, or have not, accomplished.
Auditing
Many organizations are subject to regulatory requirements. These businesses often face audits that strive to assess that their processes follow regulatory standards properly. The news source explained that BPM solutions are vital in this area because they provide a digital signature of when processes were completed, who got the job done and how the operational chain flowed to other works. Automating this audit trail can ease many regulatory challenges for companies in a variety of sectors and introduce the ability to govern process completion in a way that aligns with regulatory needs.
Introducing governance and transparency
As mobile and social technologies gain hold in many businesses, many companies are experiencing challenges in tracking operations and installing governance plans because so much data is unstructured and process completion is much more flexible in general. Social and mobile BPM solutions can enable companies to put a layer of governance in place over mobile and social operations, allowingthem to keep up with process challenges and manage work more effectively.
Ben Farrell
Director of Corporate Communications
