Fuel Your Digital Future with Unique Applications

In this blog series we’ve explored the importance of FinTech partnerships, customer-first solutions, data and the lessons financial institutions can take from technology giants. For this final post of the series, we’ll look at the power of a low-code platform approach for delivering the unique applications financial institutions need to nimbly maneuver their digital future.

Innovation and disruption have made our world faster, smarter and more connected. To lead in the face of increasing demands, dwindling resources, and evaporating time, financial institutions must get to market first with unique applications that will positively impact their business. Here are three examples of powerful applications fueling the digital future of leading financial institutions:

Customer Service

Target Group delivers mission critical processes for loans and mortgages, savings, investments and insurance to over 4 million customers in the financial services industry. They are determined to create value for their clients by transforming their approach to be hyper-focused on the customer journey. Using intelligent automation and Appian’s flexible, low-code platform, they were able to link together all channels of information and empower their employees to make decisions that are right for the customer. This scalable solution allowed them to handle additional volume, create efficiencies, and reduce errors — all within 3 months.

Governance, Risk and Compliance

Barclays’ Department of the Chief Security Office Investigation Team was formed from several different teams across the organization that were all using different technologies. They needed to rapidly deploy a case management tool that would unify their work processes to provide better information management, governance, and auditability for the new team. The Chief Security Office case management tool, built on the Appian low-code platform, is easy-to-use, allows the team to visualize referrals and cases, and provides the mobility needed for investigators who are constantly on the road. The application went live in < 3 months — making it the fastest software deployment some of the team members had ever experienced.

Lending

Addiko understands that the lending market is becoming increasingly crowded and speed of decision-making is a crucial differentiator. They had processes that were too complex, took too long, relied heavily on paper documents, and were not consistent across countries. To create the greatest impact on customer experience, they knew they needed simple, fast, and transparent processes. With Appian’s low-code platform, they were able to simplify their loan process and offer a time-to-yes lending decision to their customers within three working days, decreasing the average customer waiting time by half.

See you at Sibos!

We look forward to seeing you at Sibos at the International Convention Centre (ICC) in Sydney from October 22-25. We are thrilled to be presenting with our long-time customer Barclays Bank on Wednesday, 24 October at 12:15 in open theatre #2 on level four of the convention centre. Join us as we discuss “Security as a Competitive Advantage Depends on a Holistic Strategy.

Hear how Barclays has removed security silos and implemented a strategy to ensure that security and trust are part of their DNA. This holistic approach sets them apart and enables them to not only win customers but build advocates for future business. Barclays will share their approach to embedding security into product designs and functionality and evolving their security operations to meet the shifting adversary landscape. This session will highlight recent responses to the increase in technologically-advanced cyber-criminal gangs, nation state sponsors, hacker groups and hacktivists and describe how Appian, through our low-code platform, has given Barclays the ability to build applications much faster.

Please schedule a meeting with our financial services executives and visit us in booth K-10.
Visit our Appian financial services resource center to learn more about our low-code digital platform.

Fuel Your Future in Digital Finance

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