Day 1
Day 2
Day 3

Monday, 8 Oct.

Tuesday, 9 Oct.

Wednesday, 10 Oct.

09:00 – 18:00


10:30 - 12:30

KPMG Privacy Apps on Appian Launch Event: Taking Privacy from Defensible Position to Competitive Advantage

Privacy is a hot topic as companies grapple with one of the most disruptive changes for EU business in history and continues to be a critical focus for companies as they consider how they could turn personal data into a competitive advantage. KPMG and Appian can help with the launch of the KPMG Privacy Apps on Appian. Discover how you can transform your defensible position into a competitive advantage and articulate the business case for privacy in your organisation.

You must register for this event separately.

Register Now

12:30 - 18:00

Solutions Showcase

Our sponsoring partners feature extensive offerings including business and process consulting, implementation services and complete packaged solutions. Visit the solutions showcase to understand how these partners can help drive your business at digital speed.

12:30 - 13:30


13:30 – 16:00

International Partner Forum

Exclusive Appian partner event to address how partners are helping organizations around the world modernize their processes and transform their businesses.

13:30 - 14:30

Hands-on Innovation Lab - AI

Learn how to add powerful AI driven business rules to your Appian applications. This hands on lab will provide attendees insight on the latest trends and tools for artificial intelligence and a step-by-step walk-through on how to incorporate AI in your Appian applications. All attendees will receive a free 14-day cloud trial of Appian to support your development.

Attendees should plan to bring their own laptop computers to participate in the hands-on exercises.

14:30 - 15:00

Coffee Break

15:00 - 16:00

Hands-on Innovation Lab - Blockchain

Add blockchain with secure, distributed ledger functionality to your Appian applications. This session will provide attendees an overview of blockchain and practical applications of blockchain in an Appian application. Attendees will then participate in a hands-on lab where they incorporate blockchain technology into an Appian application. All attendees will receive a free 14-day cloud trial and access to a cloud-based blockchain environment to support your development.

Attendees should plan to bring their own laptop computers to participate in the hands-on exercises.

16:00 – 16:30

Coffee Break

Plenary Session
16:30 – 17:50

CEO Keynote

Hear how Appian’s strategic direction furthers our mission to make it simple to make great software.

Welcome Remarks

Achieve Global Risk and Compliance at Scale

  • Nick Curle - Managing Director - Head of Audit Strategy & Change, Barclays
  • Ama Ofori - Systems Director, Operations, Barclays Internal Audit

Regulatory compliance, IT cost reduction, internal audit documentation and employee satisfaction are essential for success in financial services. Barclays needed to ensure maximum efficiency in the planning, staffing, and execution of audit activity areas across the bank.

In this session, hear Nick Curle, Managing Director – Head of Audit Strategy & Change, and Ama Ofori, Systems Director, Operations at Barclays Internal Audit, discuss Barclays’ new global workflow-based approach to internal audits. Appian has enabled their 600+ Audit team members with a solution that is controlled, transparent, measurable and much more efficient than their previous approach – in just seven months.

18:00 – 21:00

Welcome Reception

Welcome to AppianEUROPE18! Join us at the Underglobe, which is part of Shakespeare’s Globe Theatre, to kick off an exciting conference. This is a great opportunity to catch up with your peers, network with friends and make new connections while enjoying delicious food and fun music.

8:00 – 9:00

Registration & Welcome Coffee

8:00 - 17:15

Solutions Showcase

Our sponsoring partners feature extensive offerings including business and process consulting, implementation services and complete packaged solutions. Visit the solutions showcase to understand how these partners can help drive your business at digital speed.

Plenary Session
9:00 - 11:00

Appian Product Update

The Future Has Been Automated

What is your digital ambition and how will you achieve it? This session sets out a forward-looking view on the evolving role of business process management in the delivery on the strategy, on digital transformation and innovation. We wrestle with the core challenge of building engagement to scale BPM take-up within the wider corporation.

  • Working with digital ambition
  • Overcoming the barriers to change to design the future (rather than fix the past)
  • Achieving effective process reuse to solve the Global-Local conundrum
  • What it means for your CoE and organizational maturity

Strategic Transformation with Modern Banking Solutions

  • Simón Ergas - CEO, Santander Back Offices Globales Mayorista

Santander is executing a strategic transformation to drive operational excellence in a fast-evolving and regulated banking industry. They have deployed Appian enterprise-wide to 100 million of their customers across Europe and the Americas.

Hear Simón Ergas, CEO of Santander Back Offices Globales Mayorista, share their success story using Appian’s robust case management platform to modernize their entire back-end processes without compromising their global security high-standards.

11:00 - 11:15

Coffee Break

Breakout Sessions
11:15 – 12:00

Deliver the Future of Work Today with Intelligent Automation

Discover what’s possible when Business Process Management (BPM), Artificial Intelligence (AI), and Robotic Process Automation (RPA) combine to deliver a complete strategy for Intelligent Automation. In this session, attendees will learn how Appian’s seamless integration of market-leading automation technologies deliver fast results for enterprise automation.

Harnessing Emerging Technologies to Deliver Digital Process Automation

The tools are here. The pressure is now on every organisation under the sun to deliver on the promise of Digital Process Automation. In financial services, traditional organisations need to keep up with legacy-free new competitors and costly compliance. In health, the need to deliver better care at a lower cost is a global problem.

Hear how harnessing emerging technologies and orchestrating processes end-to-end can deliver success, from solving GDPR challenges to directing patients to the right treatment, including a case study of ART (Advanced Referral & Triage). ART is a solution built on Appian that uses RPA to integrate with national and local systems. It leverages best of breed OCR and machine learning, together with a sophisticated rules engine. The result is better and faster decisions and an over 80% reduction in manual processing.

Transforming Alternative Fund Services at Brown Brothers Harriman

  • RJ Rondini - Senior Vice President, Brown Brothers Harriman

Come hear how Brown Brothers Harriman is using the Appian platform to enhance their Fund Administration and Depositary Bank offerings to alternative investment fund managers. The discussion will track their journey and explore how project sponsors measure value, ROI and have come to evangelize BPM across the organization.

12:00 – 13:15

Networking Lunch

Breakout Sessions
13:15 - 14:00

Create Amazing Customer Experiences with the Appian Intelligent Contact Center Platform

Did you know a 1-point increase in your customer experience (CX) score can drive £131M in additional revenue? Make customer service count by creating amazing customer experiences with the Appian Intelligent Contact Center Platform. In this session, attendees will learn how dynamic case management, omni-channel communications, and intelligent automation intersect to power the next generation of customer engagement applications.

Reduce the Time to Yes

  • Georg Kolin - Head of Group Customer Experience & Digitalization--Group Corporate & SME Banking, Addiko Bank

In modern banking, speed, security, and accuracy are more critical to success than ever before. In order to become a digital leader in the Southern European region, Addiko Bank deploys technologies like low-code application design, process orchestration and automation, artificial intelligence, and rapid integration into the existing core banking infrastructure. Hear how they reduced the Time-to-Yes for their customers and introduced best-of-class digital lending capabilities.

Panel Discussion: Surviving in a Data-Centric World

  • Moderator: Marc Wilson - Co-Founder, Appian
  • Natalie Semmes - Head of Intelligent Automation, KPMG
  • Mark Thompson - Head of Global Privacy Advisory, KPMG
  • Matt Malone - Head of Risk and Regulatory Transformation, KPMG

The way organisations currently manage data is fundamentally broken. Organisations which don’t address this critical issue could run the risk of ceasing to exist as we advance in a digital and hyper-connected world.

Data needs to become an asset; a business driver as well as an enabler. But at the moment data is more commonly an unknown quantity, and often a liability. For some organisations, it’s a significant liability – unless they can reach a point where they understand their technologies and processes and therefore understand and manage their data. Hear from KPMG’s leading minds in this interactive panel session offering lively and thought-provoking discussion.

Breakout Sessions
14:15 - 15:00

Achieve Agile Delivery with Low-Code Software Development

In the age of agile, can you master the skills of continuous delivery to keep pace for your business demands? In this session, attendees will learn how to leverage Appian’s leading low-code development tools with agile delivery to meet the growing demands of your business for digital transformation.

Agile as a Key to Success

The UK public sector is going through a historic period of change. It is essential that the right foundations are in place to enable agile solutions, that can improve service outcomes and efficiencies now whilst being flexible to adapt to the unknown future demands. In this presentation, Serco will discuss their approach to this challenge and benefits realised from a strategic partnership with Appian.

15:00 – 15:15

Coffee Break

15:15 - 16:15

Plenary Session

  • Mr. John Cleese - Writer, actor, former member of Monty Python's Flying Circus

16:15 – 17:15

Closing Reception

9:30 - 15:30

Appian Partner Sales Boot Camp

Following AppianEUROPE, we are pleased to host an exclusive Partner Sales Boot Camp focused on helping Partners accelerate sales pipeline and build a strong foundation for growing their Appian business in 2019.


  • Accelerating Sales with Pillars and Apps
  • Aligning with Appian’s Sales Stages
  • Winning Against the Competition
  • Appian’s Unique Advantage – Records, Sites and More
  • Setting the Foundation for a Successful Sales Pursuit
  • Demo Best Practices by Appian AE

You must register for Appian Partner Sales Boot Camp separately.

Register Now