The healthcare industry is in a period of transition. Payers are working to implement forms of value-based care and manage the health of populations at a time when both providers and patients are assuming responsibility in the decision-making process as well. To provide a complete picture of a patient’s health, payers must have not only access to other data sources but also the means to aggregate, analyze, and present all this information in a way that enables improvement in health outcomes. Engaging both members and providers is the key, especially in the process of establishing a single, comprehensive view of the patient.
Please Note: All webinars are presented in the MP4 format.
Healthcare providers are challenged with effective delivery of services in the face of cost and resource reductions. Siloed IT systems, incomplete processes, poor collaboration and the lack of mobile access create disconnected and inefficient journeys for providers, administrators and patients. Watch this webinar for an overview of key industry drivers and use cases that highlight the need for optimizing Provider constituent journeys.
Customer loyalty is determined more by the financial institutions’ ability to assist customers, rather than their ability to let customers help themselves. From this, we see a greater focus on the capabilities and information provided to front-line staff. The branch evolution is less about floorplan and more about the skills and information provided to employees that can help customers with their financial steps. But as the legacy systems remain, the challenge many have is deciding where to start their transformation. Watch this webinar, where we discuss topics such as consumer survey data on loyalty drivers and use cases where financial institutions have overcome stall points and instituted rapid change.
The banking industry is undergoing unprecedented changes due to channel proliferation, increasing customer expectations and an increasingly competitive marketplace. Banks must continue to innovate and gain efficiencies amidst a flood of incoming data – all while keeping down costs. In order to do this, digital transformation needs to be a priority. And while many banks understand this need to transform, the reality is that they still have a long way to go. Watch this webinar to learn how your organization can effectively leverage digital application platforms to improve both corporate performance and competitiveness.
Watch Appian’s own, Jorge Sanchez, Director of Product Strategy, during the Mobile + IoT Summit. This unique multi-vendor online conference featured industry experts demonstrating how to achieve success for mobile and Internet of Things (IoT) projects. View this on-demand webinar to explore how to make apps, data and users ready for the ‘connected world’.
Watch Triad Retail Media and Appian during the recent PEX BPM Open House. The BPM Open House is a unique online event featuring first hand experiences from companies who’ve maximized the value from their BPM solutions to deliver real business results. In this session, learn how Triad Retail Media uses The Appian Platform to unite enterprise data with process to drive faster performance and a better customer experience.
The faster you start and execute a clinical trial, the faster a new product is released to market and the longer that drug is commercially-available under patent. Patent eclipse begins on day one and the clock is ticking. Working in partnership with Appian and Princeton Blue, Clinical Sciences and Operations (CSO) at Sanofi created a modern technology solution to accelerate study start-up and progress tracking. Watch this webinar to learn how a modern application platform can deliver automation, control, data accuracy and on-demand operational transparency in critical initial trial phases.
How many apps will it take to completely transform your business for the 21st Century? It could be hundreds…even thousands. Business and IT are going to have to work together much faster than ever to meet the demand for large scale transformation. The answer is to embrace a low-code future. Low-code approaches and technologies help accelerate an organization’s metabolism for change. Watch this interactive webinar, where Clay Richardson, Principal Analyst for Forrester Research introduces a methodology for combining low-code concepts to deliver and rapidly scale truly transformational apps. Malcolm Ross, VP of Product at Appian will provide a demonstration of the dramatic “speed of transformation” enabled by The Appian Platform.
Case Management is one of the most critical areas of operation as well as new application development for government agencies today. Successful Case Management initiatives offer great rewards, for both consumers and career paths. Yet the stalled and unsuccessful initiatives can quickly produce the opposite effect, as some recently infamous programs have demonstrated.
In this fast-paced, informative webinar we explore how Case Management can be leveraged for agile system delivery, supporting the unique requirements and challenges faced in government environments. Presented are both the opportunities and challenges with Case Management – as well as best practices to follow and pitfalls to avoid.
For life sciences companies, Regulatory Information Management (RIM) can feel like a massive challenge on the journey to introducing a new medication. To reduce complexity and break through these challenges, leading life sciences companies are using new processes, as well as new technologies to create tailor-made solutions, enabling global strategies in regulatory operations. Watch this webinar to learn about leveraging RIM requirements into business transformation opportunities to generate measurable, strategic business value.
Explore the latest trends making Business Process Management and Case Management smarter, more agile and responsive to the new needs of digital business. Watch this webinar from the Integration Developer News BPM-CON online conference to hear Malcolm Ross, Appian’s Vice President of Product, as he discusses the evolution of BPM from back-office workflows to a more customer centric agile app platform approach.
Setting direction and tone for the future is typically thought to be more the job of the CEO than the underwriting department, but positive business changes led by underwriting can have an immediate, measurable impact on an insurer’s bottom line. Watch this webinar today to learn what experts in the marketplace are seeing in terms of current and emerging trends, and how new tools and technology can provide access to information for better decision making.
The mobile and Internet of Things (IoT) movement is emerging. Watch this on-demand webinar from the Mobile & IoT Summit to hear an industry expert discuss how the IoT gets data to relevant users, and machines, efficiently, and how a BPM solution puts that information in the correct context to be of maximum use to different users. In addition, hear about the biggest trends in ‘connected computing’.
The University of South Florida prepares its students to compete in a modern world. College of Public Health CIO Sidney Fernandes and Director of Digital Innovations Alice Wei will outline how they have changed how IT supports the College in order to rapidly modernize and mobilize the student experience. Malcolm Ross, VP of Product at Appian, will demonstrate key supporting features in the Appian Platform.
The rapid rise of Fintech and the development of new applications, processes, products and business models present new challenges and opportunities as it both disrupts and transforms financial services organizations. Watch this webinar as we discuss ways for financial services organizations to meet expectations for convenience, speed and trust while reducing the risk of failure.
From admission and discharge to billing and record keeping, today's hospitals use technology along every point of the care continuum. But challenges remain, especially when so many clinicians and staff access patient records across multiple points, and often on different equipment. This webinar will examine how providers are simultaneously using multiple technologies to boost physician access while ensuring data security.
The pace of change in the financial markets has accelerated with disruptive technologies, regulations, and business models. Is your organization ready to respond to the "new normal" and proactively address change to stay competitive?
Watch this webinar to understand how your organization can turn uncertainties into opportunities and stay ahead of market trends to maximize profitability. During this webinar, industry experts Paul Wiltshire from CityIQ and Michael Heffner from Appian will share market research and case studies from financial services companies followed by a live interactive Q&A.
Several life science companies have gotten into the business of developing mobile apps, many of which are directly related to managing diseases their products treat. But the regulatory requirements for designing such apps, especially those that purport to give medical advice, have been fuzzy–until now. This webinar will examine app strategies in the life sciences industry and how they're changing in the wake of new regulatory requirements.
Hear Appian’s webinar presentation during the Big Data in Motion Summit. Listen to Malcolm Ross, Appian's VP of Product share insights into how organizations can take advantage of Big Data to create an intelligent business operation.
With the market changing around customer service, now more than ever, organizations need to be in tune with their customer’s buying patterns, respond to inquiries quicker, and provide a better experience overall.
Luckily, in today’s modern world we have new ways to connect with our customers through the use of apps, data, mobile, and cloud. Watch this interactive webinar to learn how the right mix of these elements can provide you with real-time connections with your customers throughout their journey with you.
Regulatory Information Management is central to a healthy and vibrant pharmaceutical business. Pursuing world class RIM is challenging and requires careful on-going planning, coordination, and re-evaluation of new approaches plus available and emerging information technologies and related solutions. Watch this on-demand webinar to hear Regulatory subject matter experts and industry leaders evaluate current and future trends, about their approaches, and what is in store for RIM.
The convergence of innovative technology and government's need to meet mission objectives has created a new landscape for federal leaders. CIOs and agency program managers are also trying to adjust their business and IT processes to function in the age of agile development. That demands rethinking how best to manage accelerating development cycles, as well as automating business processes.
Find out what other agencies are doing to keep up with continuous change and emerging technologies. Watch this on-demand webinar to hear from Jon Booth of CMS/HHS and Christopher O'Connell of Appian, about their experiences supporting the move to greater speed and agility.
Struggling with Agile? Having difficulty keeping pace with the demands of new software solutions? Trying to change your organization to be a technology innovator? It’s tough! Don’t blame yourself—It’s the tools and platforms of the past that hold you back.
Watch this on-demand webinar presented during the Integration Developer News BPM-CON to learn more about the challenges that hold organizations back from achieving digital agility and continuous innovation. Then, stick around to get a detailed walkthrough of how the Appian product is specifically designed to address these challenges.
A recent Global Anti-Bribery and Corruption Survey by KPMG noted that effective due diligence on foreign agents/third parties is one of the most challenging anti-bribery and corruption issues faced by global companies today.
Failure to adequately scrutinize clients, vendors, agents and business partners could expose organizations to reputational damage, operational risk and even criminal liability. Ignorance is no defense – what you don't know about your business partners can hurt you.
Watch this on-demand webinar to hear Appian and KPMG discuss how a process-driven application platform is ideally suited to support a wide variety of governance, risk, and compliance initiatives.
When it comes to building enterprise apps, a lot of businesses may think this is a job solely for an IT pro. The good news is that there’s no need for one. Modern Application Development platforms make it possible to tie together all of your processes, data, systems, and apps by allowing you to do so with hardly any coding involved. Register for this interactive webinar to learn more.
Watch this on-demand webinar to hear how NBTY, the largest vertically integrated source of nutritional supplements in the US, selected Appian’s Application Platform to drive program definition across its entire scope of work and enhance visibility and management.
Consumers have long relied on personal interactions with tellers or contact centers to help them through purchases or their service challenges and questions. Financial services firms have similarly relied on these front-line representatives and a host of support personnel to ensure the right processes are followed.
But as we push toward greater levels of digital self-service, many financial services firms are finding that the processes and supporting capabilities aren’t keeping pace. To keep up, firms are expanding size of oversight, compliance, legal, risk, and operations teams significantly. However, adding staff is not enough to solve the problem. What is needed is a rethinking of how to leverage 'Digital'.
Watch this on-demand webinar to learn the five-steps organizations are taking to elevate execution of their compliance functions and customer-facing processes.
Today’s most critical business processes extend beyond well-structured, predictable patterns supported by transactional systems and demand a more holistic, flexible approach. Successful management depends on multiple workflows, people, documents, data, systems and business rules. These now widely recognized facts underscore why there is today such a strong and growing interest in Case Management.
This fast-paced, informative webinar presents both the opportunities and challenges with Case Management – both best practices to follow and pitfalls to avoid. Also presented will be how organizations today are currently leveraging BPM-based Case Management and case-style work to solve their business problems and how Case Management Frameworks (CMF) are paving the way to customer success.
Faster. Smarter. Dynamic. These are some buzzwords used to describe BPM and Case Management. But these are just adjectives describing general platform capabilities. What really is the impact of these new BPM and Case Management platforms on your business? How do these platforms fundamentally change the way your business operates?
Hear Malcolm Ross, Appian's Vice President of Product Marketing, during the Integration Developer News BPM-CON online conference, discuss key BPM innovations.
Many business managers know that their organization can operate better with some improvements to their business processes. But sometimes they don't know exactly what needs to be changed.
Watch this webinar to learn about the business transformation journey of Punch Taverns, a leading pub leasing management company with a portfolio of over 4,000 properties, and how they were able to evolve from a one "point solution" to a strategic enterprise platform for the entire organization.
You will also hear from industry analyst and thought leader, Neil-Ward Dutton, on how to transform your company through modern process applications.
It's the classic riddle that IT and Line of Business Managers have posed through the ages: What comes first, process improvement or process automation? Specifically, how do I know what my processes are if nobody is following them? And how can I improve them if they're not yet being measured? Should I go to all the trouble of a technology implementation if the processes are going to change soon?
In this webinar, you'll hear from experts on both the theory and the practice of process improvement, to help answer the riddle for your organization. Customer success stories will also put this all in context for organizations at every step of the business process transformation journey.
One of the biggest challenges facing governments at all levels is transforming existing operations and applications to meet new citizen expectations. Traditional approaches to application development cannot keep pace. However, a business process management (BPM)-based application platform allows government organizations to rapidly deliver more agile and adaptive applications that leverage common services (process, rules and data) for a consistent and optimal user experience across multiple apps. Win win right?
Due to mass adoption, mobile is now an essential business technology to expand growth and increase operational efficiency. IT organizations must navigate the challenge of implementing mobile strategies across multiple platforms and devices while also considering security and worker expectations. But how do you go "mobile-first" in your business? How do you make sure your mobile apps are delivering additional business value? How do you ensure compatibility with existing PC-accessible apps?
Watch this interactive webinar to hear Global CIO and EVP Brian Flynn explain how the world's largest independent provider of claims management solutions has harnessed new disruptive technologies for better service and performance in a world where the only constant is change.
Watch this on-demand webinar featuring Appian and CEB TowerGroup , where you will learn about consumer perspectives on banking and channel services supported by survey data, key drivers and priorities for peers in financial institutions as they develop and execute on their channel integration efforts, and case studies of successful efforts to center and support banking services across multiple channels.
In this educational webinar, recognized industry leaders Malcolm Ross, Appian VP of Product Management, and Nathaniel Palmer, Editor-in-Chief of BPM.com, will examine the advantages of a BPM-based application platform in creating adaptive and agile solutions for your digital business.
Watch this on-demand webinar as we explore the role digital innovation has in the federal government. Learn how the federal government can look at digital innovation to obtain business agility, improve operational efficiency, enable smarter decision-making and deliver better services to citizens.
Hear Vice President of Product Marketing, Malcolm Ross, during BPM-CON discuss the exploration of Business Process Management and the ideas of continuous process improvement, what the modern demands are of work inside the enterprise, and how we can empower IT business users to build effective work solutions for business stack holders and support the varied styles of work.
When it comes to mobile computing there are often more questions than answers. To help your agency, GovLoop and Appian teamed up to share the answers to these questions as well as real-world case studies of successful mobile implementation during our online training,
"6 Deadly Mobile Questions, Answered."
In this complimentary webinar Appian's Vice President of Product Marketing will demonstrate how a modern Work Platform provides a new way to meet IT's goals in driving the business. Appian's Work Platform integrates data management, social collaboration, native mobility, and process management to accelerate time-to-value for new business applications – in the cloud or on-premise, with easy migration between environments.
Using the Appian BPM Suite, Bank of Tennessee has streamlined and automated its processes (starting with loan origination), and created a collaborative enterprise social environment with native mobile app accessibility. Given the growing market competition and limited IT resources, Bank of Tennessee was able to leverage Appian’s cloud-based BPM Suite to accelerate its push into a 21st century customer engagement strategy. In this webinar, Will Barrett, Senior Operations Officer at Bank of Tennessee, explains how business process management (BPM) software is helping them turn these market drivers into real business value.