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Work is Changing! Is Your BPM Program Ready?

Mobile and social technologies are changing customer expectations for efficiency, accessibility and service. Cloud delivery is upending the traditional IT model. Meeting these new challenges requires modernizing business processes so anyone, anywhere can get the information they need to take the right business action on any device. Are you ready?

Malcolm Ross, VP of Product Marketing at Appian, shares best practices in delivering a successful BPM Program for the modern enterprise.