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Queensland Treasury and Trade – Nominal Defendant, Insurance Commission

The Nominal Defendant is a statutory body established to compensate people who are injured as a result of the negligent driving of an unidentified or uninsured motor vehicle. The Nominal Defendant is an authority within the Insurance Commission, part of Queensland Treasury and Trade. Using the Appian platform, the Nominal Defendant established Connect as a centralized, end-to-end claims management solution.

Download this case study to learn how Appian enables Queensland to deliver the highest level of service to customers across the globe.