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As the largest rental company in the world, Enterprise Rent-A-Car operates more than 878,000 rental and fleet services vehicles and maintains over 7,000 locations worldwide. Appian’s BPM Suite enabled Enterprise-Rent-A-Car to:
- Efficiently fulfill product and service requests for more than 65,000 employees worldwide
- Consolidate functionality to increase manageability of the request services system
- Reduce the level of manual input, minimizing errors in the system
Utilizing Appian, Enterprise’s Request Services Department created a common platform to accommodate rapid change and future growth.