EDP Renewables North America (EDPR NA), a developer, owner, and operator of 28 wind farms, is the 3rd largest renewable energy company in the United States.
EDPR NA decided that embracing Dynamic Case Management would give it a competitive advantage in overall process management against its industry competitors. In using technology the company targeted three specific areas:
- Geographic Dispersion & Department Specialization
- Knowledge Retention and Learning
EDPR NA designed the COBRA (short for “COllaBoRAtion”) system using the Appian BPM platform comprised of process, rules, events and analytics capabilities, combined with native mobility and social business collaboration.
Download the case study to learn how COBRA captured over a hundred million dollars worth of issue solutions.