Appian Anywhere
Appian Anywhere hosting includes the following:
- 99.5% SLA uptime guarantee
- SAS Type II compliancy
- Redundant, load-balancing architecture
- High-availability firewall infrastructure
- Fully meshed Tier 1 IP connectivity to multiple backbones
- 24 x 7 Appian end-user support
- 24 x 7 monitoring, management, and security patching
- Backups and restores:
Daily, weekly and monthly backups
Off-site storage - World-class data facilities featuring:
Secure premises
Redundant UPS (uninterruptible power supply
Diesel generator backup
HVAC (heating, ventilation, air conditioning
Disaster protection
Remote site recoverability
One hour hardware replacement
Forty-eight hour hardware adds - Operating system (OS) management
- Network management
- Web server management
- SSL (Secure Sockets Layer) certificate management
- Application management services
- Configuration management
- Change management
- Monitoring and tuning
- Real-time application and usage information enables agile development and constant application improvement
- Wide range of operational indicators:
Bandwith consumed
Performance thresholds
Ticketing
Monitoring
Intrusion detection - Key performance indicators (KPIs):
Units consumed – clicks, seats, downloads
Sign-on rates
Growth rates
Feature utilization
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What is Software-as-a-Service?
- SaaS is the delivery of software applications on a hosted platform accessed through the internet using a web browser and typically priced on a pay-as-you-go basis.
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