Triquint Semiconductors is known for providing high quality RF components used in wireless communication. Triquint prides itself on delivering a product that is powerful, reliable, and low cost.
Triquint wanted an IT platform that would give them increased control and visibility over the core business processes that drive the company’s competitive differentiation. They looked to BPM as a modern, Agile-based method for measuring and optimizing process execution across multiple projects and the various personnel attached to those projects.
Appian BPM Solution
Working in close partnership with Appian, Triquint has deployed several BPM solutions, starting with Manufacturing Change Request Management. The second Appian deployment, called New Product Configuration (NPC), targeted Triquint’s customer support group. It provided them with an automated process for the management and storage of data pertaining to customer product requests. Leveraging Appian’s high level of solution reusability, NPC is serving as the starting point for several additional Triquint Appian projects.