Region: Global, North America
Industry: Service Providers

Pearson is an international media company with market-leading businesses in education, business information and consumer publishing. The company owns some of the most valuable brands in publishing: the Financial Times, Penguin, Dorling Kindersley, Scott Foresman, Prentice Hall, Addison Wesley and Longman. With more than 30,000 employees based in 60 countries, Pearson has grown from its roots as the world’s largest book publisher to provide a range of related services: testing and learning software for students of all ages; data for financial institutions; public information systems for government departments.

Business Problem

Pearson lacked the business process management solutions required to ensure that all of its systems and practices were Sarbanes-Oxley compliant on a global basis. Because Sarbanes-Oxley touches all areas of a business and requires reporting and management of all key business activities, Pearson turned to BPM to deliver the process management with the control and reporting that they required. Pearson needed a flexible, process-centric business model solution that supported robust testing and surveying combined with issues management and remediation.

Appian BPM Solution

With the Appian Compliance Manager (ACM), Pearson’s financial management team is able to identify issues, track resolutions across the enterprise, and report on status in real-time. ACM leverages a COSO-based framework for auditing internal financial processes, helping Pearson achieve continuous compliance with sections 404 and 302 of the Sarbanes-Oxley Act. Appian’s ability to automate other related financial processes and monitor existing ERP environments introduces a framework for continuous control monitoring, allowing process owners at Pearson to directly link process documentation with automated IT actions and workflows within the Appian platform.