Customer loyalty
99% customer retention rate
As reported in Appian’s 2022 annual report filed with the SEC.
4.5-star average rating
In customer reviews on Gartner and G2.
Transform the way you work
Insurance
PwC UK
Increased claims handling efficiency by 30%, resulting in faster claim resolution.
Healthcare
Acclaim Autism
Reduced insurance rejection rates to under 5% and slashed patient wait times from months to days.
Public Sector
Texas Department of Public Safety
Automated the contract award process end to end in just three months.
Financial Services
NatWest
Automated 46% of data in their governance workflows and integrated 14 disjointed processes.
Telecommunications
TELUS
Streamlined complex planning to save around 7,200 man hours every year.
Reinsurance Claims
AON
Utlized Appian to optimize and accelerate its reinsurance claims process.
Browse our customers
Success stories
EDP Renewables
Unifying ESG Workstreams and Streamlining Business Processes
AON
AON Transforms Reinsurance Claims Processing with Appian
Stadwerke Bonn
Using Appian Process Mining to Accelerate Savings and Process Improvements
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