Appian customers reap powerful returns from their BPM initiatives. Managing, measuring and optimizing business processes with the Appian BPM suite delivers hard-dollar value and incremental "soft" benefits that directly impact an organization's bottom-line and competitive position. A sample of Appian customer ROI includes:

Concur Technologies: internal process controls application Estimated greater than $700,000 annual cost avoidance Average reduction time for process completion of 20%
U.S. Marine Corps: procurement application Performance based techniques have resulted in over $100 million in awards at an aggregate cost reduction of almost $9 million in first year savings Reduced competitive award of task orders to less than 18 days
A large European bank: procurement application 178% increase in productivity Processed 10% of all selections for the year in the first two weeks after the system's launch, and $50 million worth of selections in 6 months
An electric utility company: energy procurement application Reduced time and cost by 15%, especially on administrative activities and manual data entry
A manufacturing company: contract-to-cash application Reduced order processing flow by more than 95% Significant reduction in sales cycle and order development and processing times Eliminated revenue losses on a per order basis due to the enforcement of rules relative to engineering and manufacturing mandates
U.S. Army: Defense Knowledge Online (DKO) Appian's technology allowed the Army to scale from 200K to 1.8 million users Appian is working with the defense department to grow to 8 million or more, potentially across all federal government agencies
A global financial services organization: procurement and labor sourcing application Comprehensive audit trails and increased transparency achieving a "best practice" status in e-procurement Measurable cost savings over thousands of transactions totaling tens of millions of dollars Compliance guidelines effectively enforced
AGF: credit fulfillment and credit servicing application Increased structure, control, and integration across critical systems Time gains through processing efficiency and usability Replacement of costly legacy systems
A non-profit healthcare organization: co-pay assistance program application Increased processing volume with less headcount Higher quality with greater consistency Home office visibility into branch office activity
Real Capital: loan origination system application Significant increase in efficiency End-to-End loan application tracking within the system Real-time data and alerts highlighting priority actions and if the loan will be finalized by its deadline
Mercer HR: streamline global processes Increase in overall organizational productivity through streamlined processes Unprecedented level data protection and compliance New level of functionality and ease of ease
A manufacturing company: gate review solution application Globally accessible and fully secure, role-based environment to share and manage information on a need-to-know basis Enforcement of standards and best practices across the end-to-end process Enormous visibility, previously unavailable, into review histories, decision paths and audit trails