Features of BPM
Leading BPM suites deliver a variety of process, knowledge, and analytics capabilities in a unified package. Process management technology allows an organization to streamline its operations by automating, executing, and monitoring business processes from beginning to end. Knowledge management and collaborative tools enable it to leverage information by managing its documents and content and facilitating employee interaction in collaborative, knowledge-based communities. Integrated analytics help increase visibility by delivering extensive reports on key business operations and process execution to managers.
| Process Designer | Allows a trained user to analyze and model a business process, step by step, as well as assign logic to it | |
| Engine | Executes the actual process flow, assigning manual activities to people and automated activities to applications as the process unfolds | |
| Rules Engine | Manages the flow of information and activities within a process according to the formulas and rules assigned to it | |
| Knowledge Management | Allows users to share tasks, content, documents, and notifications through knowledge communities | |
| Document Management | Provides a system for storing and securing electronic documents, images, and other files | |
| Collaborative Tools | Remove intra- and inter-departmental communication barriers through discussion forums, dynamic workspaces, and message boards | |
| Portal | Gives users a productive workspace for managing tasks, content, forms, documents, notifications, and reminders | |
| Process Analytics | Provide continual feedback on the process itself so that improvements can be made in the future | |
| Business Analytics | Enable managers to identify business issues, trends, and opportunities with reports and dashboards and react accordingly | |
- User-friendly — minimizing user training while maximizing user acceptance;
- Personalized — delivering secure, unique content to each user;
- Scalable — expanding to meet the needs of the department, the enterprise, or the value chain; and
- Web-based — making them accessible to users anytime, anyplace.
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BPM Glossary
Feeling overwhelmed with all the BPM jargon and lingo?
Check out the BPM Glossary to gain a better understanding of the terminology.
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The BPM Glossary is generously provided by BPTrends. Definitions marked by a yellow arrow were supplied by Appian Corporation. If you don't find the term you're looking for, send an email to expert@bpmbasics.com for help with the definition.
BPM Kit
The BPM Kit is a compilation of articles on the evolution, usage, and benefits of business process management (BPM).
Topics covered include:
What is BPM?
Do You Need BPM?
Does BPM Create
Are Perfect Processes
Value? Possible?
Is BPM Enough?


Appian BPM Software