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About Business Process Management

Business process management focuses on improving corporate performance by managing and optimizing a company’s business processes.

Business Process Modeling and Notation Defined

A standard for business process modeling that provides a graphical notation for specifying business processes in a business process diagram (BPD).

Business Process Model

BPMN defines a Business Process Model as a network of graphical objects, which are activities, and the flow controls that define their order of performance.

Business Process Diagram (BPD)

A Business Process Diagram is a simple diagram made up of a set of graphical elements that depicts a business process. There are four primary elements of BPD: flow objects, connecting objects, swimlanes, and artifacts.

Flow Objects

Flow Objects are shapes that represent the core elements of the Business Process Diagram (BPD), including events, activities, & gateways.


Events are anything that “happens” during the course of a business process. Events can have a cause, referred to as a Trigger, and/or an impact, referred to as a Result. Events are based on where they occur in the flow process (start, middle, or end).


An activity is any work that is being performed in a process. An Activity is represented by a rounded-corner rectangle in a Business Process Model. There are two types of activities tasks and sub-processes.


A Gateway is used to control the flow of a process. Gateways handle the forking, merging and joining of paths within a process. Gateways are represented by a diamond shape in a Business Process Model.

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