Increased focus on process improvement for utilities & energy companies is driven by the need for cost-effective approaches to regulatory compliance and increased customer demand for more reliable, affordable, sustainable and clean energy supplies.
Appian's BPM Suite enables power marketers, distribution organizations, pipeline owners, and transmission companies to track and manage key value chain relationships in real time:
- Interact with suppliers and contractors in an online, collaborative environment
- Monitor, manage, and continuously improve internal business activities
- Facilitate maintenance and repair operations with integrated support for wireless and voice access
- Provide process management to customer inquiries linking data from internal systems to correspondence
Featured Utilities & Energy Customers
By choosing Appian, Pepco reduced the time and cost of its energy procurement process by 15% overall, primarily through automation of administrative activities and the elimination of manual data entry requirements. Learn more »
Using Appian, NRUCFC provided its managers with unprecedented visibility into and control over their strategic business processes. Appian's secure, Web-based reporting dashboards allowed NRUCFC to establish and measure key performance indicators. Learn more »
Appian provided AmerenUE with an automated solution for managing its design change notification system, ensuring complete control over and visibility into the entire process. Learn more »
