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BPM for Service Providers

Appian BPM Software Delivers Results

Service Providers across a range of markets depend on effective processes to drive efficient operations and exceed customer expectations. Whether you are a SaaS provider of HR services or the world's #1 car rental company, BPM improves the processes you and your customers depend on.

Appian's business process management software helps Service Providers:

  • Build brand loyalty by providing a consistent customer experience
  • Enhance customer satisfaction through greater transparency and communication
  • Improve service reliability by increasing internal controls
  • Reduce costs through process automation


Featured Service Provider Customers


BPM for Service Providers: Pinnacle PeoplePinnacle People, a service provider in the UK, achieved significant benefits in productivity, responsiveness and customer service, with delivery of innovative welfare-to-work services. Learn more »


BPM for Service Providers: ArchstoneSince implementing Appian, real estate management leader Archstone has dramatically reduced the learning curve for new associates, saved time and money, and increased customer satisfaction. Learn more »


BPM for Service Providers: Enterprise Rent-A-CarUsing Appian BPM Software, Enterprise Rent-A-Car can now consolidate functionality to increase manageability of the request services system and utilize a common platform to accommodate rapid change and future growth. Learn more »

 

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Archstone Case Study

Archstone BPM Case Study Implementing the vision of a paperless office