In the crowded world of retail, it’s important for retailers to gain the competitive edge while maintaining customer satisfaction. BPM creates the business advantage with processes from financial operations to warehousing and order management systems.
Appian's business process management software helps retailers:
- Automate financial processes to maximize profit, reduce errors and ease compliance burdens
- Increase marketing and promotion effectiveness
- Track customer service and satisfaction with real-time performance metrics
- Manage the supply chain and enhance back office operations
Featured Retail Customers
Amazon.com uses Appian software to automate a number of mission-critical financial systems processes, delivering significant value to the world's leading online retailer. Learn more »
Starbucks increased their marketing campaign effectiveness with Appian’s promotion lifecycle management process. Using Appian in the cloud, Starbucks achieved a rapid roll-out and empowered its business users to drive process improvement.
