BPM Solutions by Function

Mobile Site Inspections:

Retail Store Inspections – Stop having inspectors fill out paper forms. Let them track their inspections using a mobile custom BPM application, directly integrated to your back end systems. Pictures added to reports and immediate social collaboration speed problem resolution, protecting your brand. Learn more »

Remote Field Inspections – Tracking inspections of widely distributed assets like locomotives and power distribution equipment with traditional methods is challenging. Mobile BPM makes this simple. Easily create an application just for your need and integrated with your existing systems. Learn more »

Distributed Work Coordination – Need to coordinate projects across hundreds or thousands of locations? Spreadsheets and e-mail don’t naturally foster enough insight and collaboration to get the job done. A BPM-based application can easily be custom tailored to support your roll out. Automatically sent out tasks to each location to collect data right from their mobile device and move this information to any system you want. Always have an up-to-the-minute status across your entire network. Learn more »

Financial Operations:

Order-to-Cash – Streamline customer deduction processing and other exceptions and use insights from our application to eliminate causes at the source. Learn more »

Purchase-to-Pay – Increase your auto-match rate between purchase order, invoice, & receipt and dramatically improve your process for handling ones that don't match. Learn more »

Record-to-Report – Our technology allows you to stop relying on e-mail & Excel spreadsheets for account reconciliations and closing task management. Learn more »

Featured Financial Operations Customers:

Sales and Marketing:

New Product Introduction – Automate the entire product lifecycle from idea conception to design, development and launch.

Marketing Request Management – Request and track your marketing requests for website updates or new materials.

Customer On-Boarding – Onboard new customers and assets using a streamlined solution that helps you manage risk and compliance.

Campaign Management – Effectively manage the planning and rollout of multiple promotions with geographic or industry preferences.

Featured Sales and Marketing Customers:

Operational Efficiency:

Human Resource Management – Streamline HR processes including Recruiting, Security Processing, On-Boarding, Talent Management and Off-Boarding.

Procurement – Automate your manual procurement functions and ensure compliance to relevant regulations.

Program Management – Automate all aspects of Project and Program Management, with out-of-box templates and integration with Microsoft Project.

Featured Operational Efficiency Customers:

Customer Service:

IT Service Management – Learn how to significantly improve a number of IT Services either at HQ or in the field. Learn more »

Claims Management – Streamline Insurance or Customer Claims starting from the customer service desk and flowing through your back-office.

Customer Help Desk – Significantly improve customer experience and response times by automating customer issue resolution.

Featured Customer Service Customers:

Risk and Compliance:

Contract Management – Automate the approval process for legal contracts to ensure review and compliance with specialized regulations.

Risk Analysis – Use a structured BPM-driven process to analyze risk and provide visibility across divisional silos.

Regulatory Compliance – Ensure compliance to federal and state regulations using built-in business rules for exception handling and visibility.

Featured Risk and Compliance Customers:

Shared Services:

Finance – Drive breakthrough service and savings in areas like “order-to-cash” and “purchase-to-pay”. Learn more »

Information Technology – Create process applications for IT service requests of all types. Learn more »

Human Resources – Allow your HR team to build process applications to automate the full “recruit-to-retire” process to fit your organization’s exact needs.

Procurement – Streamline processing of purchase requests and RFP processes to fit your organization’s exact needs.

Learn more about BPM and Shared Services by reading
The Five Characteristics of Highly Successful BPM Deployments in Shared Services and BPO

Featured Shared Services Customers: