How can you shorten cycle times to improve customer experience and manage claim severity?
Prompt settlement translates to lower risk and higher customer satisfaction. With Appian technology your adjusters spend less time administering claims and more time adjudicating them. Get a dramatic increase in speed, productivity and scale with technology that helps you expedite process, prioritize work, allocate to the most appropriate specialist, balance workloads between claims managers, and reduce customer query response time from days to seconds.
Contact Appian to learn more about claims processing capabilities for Financial Services and Insurance:
- Speed time-to-resolution with the ability to quickly create and run automated apps.
- Reduce data entry exponentially to improve agent productivity.
- Mobilize quickly, easily, and securely to address your customers’ evolving mobile needs.
- Smoke out fraud with actionable analytics and alerts.