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Knowledge is Power.

When an important decision is on the line, where do your employees and partners go for complete, accurate, timely information? Chances are it’s everywhere and nowhere — knowledge lives among multiple systems that are difficult or impossible to connect. With Appian Records, knowledge can be unified, intelligent, and available instantly.

Appian Records Fixes Your Monster Problem

Organize Records

Organize Your Enterprise

  • Categorize important information by business topic, not where the information resides
  • Automate and analyze the end-to-end journeys of your customers and assets
  • Connect all applications to one or more core business topics (examples: Customer, Product, Employee, Service Request, Sale)
  • Integrate structured data, documents, reports, and collaboration for the deepest possible view
  • Avoid long, costly system consolidation projects by virtualizing data — create relevant topics and views in a matter of days
Integrate Systems

Integrate Systems

  • Grab data from multiple internal and external systems, consolidated by business topic
  • View secure, personalized information in real-time
  • Speed up development with built-in web service, database, and enterprise software connectors
  • Securely connect in the cloud, behind a firewall, or both
Take Faster Action with Records

Take Action

  • Initiate structured processes or flexible cases, straight from a business topic
  • Make decisions with the complete picture, for better customer engagement and faster resolutions
  • Collaborate with fellow employees on one or more records
  • Connect all tasks, processes, and notifications directly to key business topics
  • Orchestrate activities and updates across multiple business systems
View Records Anywhere

Your Data, Anywhere

  • Business-friendly user interface for browsing and searching enterprise data by topic — optimized for web and mobile
  • Native iOS and Android apps for secure, mobile access to all enterprise data
  • Consolidate multiple system views into rich, dynamic dashboards and interactive reports
  • Share business topics with other applications via REST APIs or embedded user interfaces