Swiss securities dealer EFG Financial Products AG is part of the EFG Group, the third largest banking group in Switzerland (based on BIS Capital Ratio). EFG strives to make a difference in the Structured Product market through transparency and distinctive service offerings. EFG's goal is to provide customers with a platform for Structured Products which sets new standards in terms of automation, ease of use and rapidity to fulfill demands. EFG Financial Products AG combines one of the most experienced teams of experts in the Structured Products industry with a state-of-the-art automated IT infrastructure.
Business Problem
EFG Financial Products AG has created an IT platform that sets new standards in terms of automation, ease of use and speed in fulfilling customer demands. The company sought a BPM platform to extend the value of this infrastructure by empowering business users to document processes, identify bottlenecks and enable process improvements. The company chose Appian as that BPM platform to automate, manage and improve various workflow processes across the organization.
Appian BPM Solution
The company identified the Term Sheet Creation process as the first, strategic process implementation, based on the highly manual and time-sensitive nature of the process and the initial value to the business. The creation time for term sheets must be tracked because they are based on current market conditions. The Appian-based Term Sheet approval process will help EFG Financial Products AG managers track term sheet creation times, while also helping system users prioritize work and meet deadlines. Appian's integrated Business Activity Monitoring and extensive reporting options will provide both the real-time and historical data needed for continuous process improvement.
