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Global BPM Customers

Unlock New Business Value with the Appian Suite

The Appian Suite is the most widely used BPM software platform in the world. From insurance underwriting and claims management to pharmaceutical clinical trials and green energy in the U.S.; from investment management in France to manufacturing in Italy and healthcare in the UK; from agricultural production in Australia to advertising in China and retail services around the globe – more than 3.5 million users trust Appian to optimize and modernize their mission-critical business processes. Appian is also the leader in “BPM for Government,” with more than 40 U.S. Federal Agency and international public-sector clients. Here is just a sample of the Appian customer roster.

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Financial Services

BPM Customer: CME Group
CME Group

Enterprise-wide BPM program for process standardization and governance. Learn more

BPM Customer: Janus Capital
Janus Capital

Financial Management group using Appian business solutions to mange high risk processes while migrating from a transaction based to knowledge based workforce. Learn More


BPM Customer: Department of Veterans Affairs
Department of Veterans Affairs

Case management to help veterans find employment.

BPM Customer: State of Ohio Office of Budget and Management
State of Ohio Office of Budget and Management

Rapid cloud deployment of mobile and social government processes. Learn more


Benenden Healthcare
Benenden Healthcare
Lifetime health case management for 1M+ members

Delivered and implemented case management solution in 60 days. Learn More


BPM Customer: Crawford & Company
Crawford & Company

Global deployment of Mobile and Social BPM for operational efficiency and customer engagement. Learn More

BPM Customer: Vermont Mutual
Vermont Mutual

Modernizing legacy systems and spurring user adoption. Learn more


BPM Customer: Energy Alloys
Energy Alloys

Filling the ERP “white space” and integrating to customer ERP systems as a cloud service. Learn more

BPM Customer: Pirelli

International manufacturer of high-end and performance tires improving Mould Management processes, invoice payment authorizations and environment and safety incidents reporting through rapid collaboration. Learn More


Archant Ltd
Archant Ltd

Advertisement design and production system increases agility and service levels. Learn more

New Media Group
New Media Group

Expense claim creation and approval process deployed in 90 days. Learn More



Accounts Payable exception management saves millions of dollars annually. Learn more

BPM Customer: John Lewis
John Lewis

Leveraged the Appian Cloud platform to build a “Customer Project Management (CPM)” solution to accelerate and modernize customer order specifications.  Learn More

Service Providers

BPM Customer: General Dynamics
General Dynamics

WinGD sales capture system drives business performance

BPM Customer: Major League Baseball
Major League Baseball

Automated contract management across legal, finance and business development


BPM Customer: CenturyLink

Multi-national communications company leveraging Mobile and Social BPM to manage business data and streamline workflow processes.

TELUS Corporation
TELUS Corporation

Streamlined IT operations for better customer service and improved business efficiency. Learn More


BPM Customer: Dallas / Fort Worth International Airport
Dallas / Fort Worth International Airport

World’s 8th largest airport using Appian Cloud and mobile capabilities to go paperless and improve back office operations. Learn more

BPM Customer: Enterprise Rent-A-Car
Enterprise Rent-A-Car

Running a new line of business on a worksocial platform. Learn More

Utilities & Energy

BPM Customer: EDP Renewables
EDP Renewables (Horizon Wind)

Dynamic Case Management for Turbine Issue Management delivers $100M ROI in nine months. Learn more

Potomac Electric Power Company
Potomac Electric Power Company

Implemented end-to-end BPM-based energy procurement system. Learn More

Free Gartner Research Report

Critical Capabilities for Case Management Frameworks Critical Capabilities for Case Management Frameworks

Bank of Tennessee Case Study Video
State of Ohio OBM Case Study Video