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Global BPM Customers


Unlock New Business Value with the Appian Suite

The Appian Suite is the most widely used BPM software platform in the world. From insurance underwriting and claims management to pharmaceutical clinical trials and green energy in the U.S.; from investment management in France to manufacturing in Italy and healthcare in the UK; from agricultural production in Australia to advertising in China and retail services around the globe – more than 3.5 million users trust Appian to optimize and modernize their mission-critical business processes. Appian is also the leader in “BPM for Government,” with more than 40 U.S. Federal Agency and international public-sector clients. Here is just a sample of the Appian customer roster.

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Financial Services

BPM Customer: CME Group
CME Group

Enterprise-wide BPM program for process standardization and governance. Learn more

BPM Customer: Janus Capital
Janus Capital

Financial Management group using Appian business solutions to mange high risk processes while migrating from a transaction based to knowledge based workforce. Learn More

Government

BPM Customer: Department of Veterans Affairs
Department of Veterans Affairs

Case management to help veterans find employment.

BPM Customer: State of Ohio Office of Budget and Management
State of Ohio Office of Budget and Management

Rapid cloud deployment of mobile and social government processes. Learn more

Healthcare

Benenden Healthcare
Benenden Healthcare
Lifetime health case management for 1M+ members
psHealth
psHEALTH

Delivered and implemented case management solution in 60 days. Learn More

Insurance

BPM Customer: Crawford & Company
Crawford & Company

Global deployment of Mobile and Social BPM for operational efficiency and customer engagement. Learn More

BPM Customer: Vermont Mutual
Vermont Mutual

Modernizing legacy systems and spurring user adoption. Learn more

Manufacturing

BPM Customer: Energy Alloys
Energy Alloys

Filling the ERP “white space” and integrating to customer ERP systems as a cloud service. Learn more

BPM Customer: Lehigh Hanson Company
Lehigh Hanson Company

Accounts Receivable exception process resolves disputes quickly. Learn more

Marketing/Advertising

Archant Ltd
Archant Ltd

Advertisement design and production system increases agility and service levels. Learn more


New Media Group
New Media Group

Expense claim creation and approval process deployed in 90 days. Learn More

Retail

Amazon.com
Amazon.com

Accounts Payable exception management saves millions of dollars annually. Learn more

BPM Customer: Bacardi
Bacardi

Leading beverage and spirits provider rebuilding artwork and labeling solution for managing package specifications, new product development and marketing materials.

Service Providers

BPM Customer: Major League Baseball
Major League Baseball

Automated contract management across legal, finance and business development

Telecommunications

BPM Customer: CenturyLink
CenturyLink

Multi-national communications company leveraging Mobile and Social BPM to manage business data and streamline workflow processes.

TELUS Corporation
TELUS Corporation

Streamlined IT operations for better customer service and improved business efficiency. Learn More

Transportation

BPM Customer: Dallas / Fort Worth International Airport
Dallas / Fort Worth International Airport

World’s 8th largest airport using Appian Cloud and mobile capabilities to go paperless and improve back office operations. Learn more

BPM Customer: Enterprise Rent-A-Car
Enterprise Rent-A-Car

Running a new line of business on a worksocial platform. Learn More

Utilities & Energy

BPM Customer: EDP Renewables
EDP Renewables (Horizon Wind)

Dynamic Case Management for Turbine Issue Management delivers $100M ROI in nine months. Learn more

Potomac Electric Power Company
Potomac Electric Power Company

Implemented end-to-end BPM-based energy procurement system. Learn More

Free Gartner Research Report

Critical Capabilities for Case Management Frameworks Critical Capabilities for Case Management Frameworks

Bank of Tennessee Case Study Video
State of Ohio OBM Case Study Video