What Does Innovation Mean to You? Explore at Appian World 2013

“Learning and innovation go hand in hand. The arrogance of success is to think that what you did yesterday will be sufficient for tomorrow.” – William Pollard

Mr. Pollard (the “Atomic Deacon” who was an Episcopal priest, Executive Director of the Oak Ridge Institute of Nuclear Studies, and a key member of the Manhattan Project) knew a thing or two about creative thinking and the cross-pollination of ideas. I love this quote because it succinctly captures both that exposure to new ideas is essential for innovation, and that innovation itself is essential. In my less-poetic words, “never stop learning, and never stop applying what you learn.”

There is no single path to innovation, no one-size-fits-all approach. You have to figure out what it means to you and your company specifically. To do that, you need exposure to a diverse range of possibilities. Appian World 2013 is the perfect place to get that exposure. In addition to a full roster of real-world success stories and panel discussions, Appian World will present a range of industry analysts discussing the latest theories, predictions and best practices on a variety of BPM software topics.

The conference opens with Gartner’s Nick Gall. Nick, a vice president and distinguished analyst, is one of the foremost experts on the intersection of business process improvement and social collaboration. His talk will be a highly-prescriptive look at how to build an enterprise social strategy rooted in process. He will explain the shift from traditional BPM to Social BPM, and give you concrete pointers on how to make it work in your organization.

Derek Miers, a principal analyst at Forrester Research, will take a different slice at the social (and mobile) revolution. His Day 1 closing keynote will help you understand and overcome the challenges associated with developing the long term vision for worksocial, how you connect it to the customer experience by developing a target operating model for your organization, and then how you engage your employees around that future. This is not about technology; it’s about helping you engage employees and leaders in understanding how Appian’s innovative platform supports your organizational vision.

If you’re more of a newbie to BPM and worksocial – don’t worry, we’ve got you covered. Michael zur Muehlen, professor at the Stevens Institute of Technology and director of Steven’s Center for Business Process Innovation, will ease you into the lifecycle of intelligent BPM. He will explain the basic phases of Design, Execute, Manage and Optimize to get you up to speed quickly. Then he will take you to the next level, discussing how to infuse every phase with intelligence and analytics to drive greater value at every step.

Clay Richardson, a principal analyst at Forrester Research, will take a decidedly different tack than his colleague Derek. Clay will kick off Day 2 with an eye-opening look at “Designing for Disruption.” Mobile presents many opportunities for the enterprise, but the biggest one may be a chance to finally build applications from a true “outside-in” perspective that puts the customer experience front and center. Clay’s keynote will show you how to make the leap in design thinking that is crucial to turning all the theory around customer engagement into reality – and real value.

If you care about process improvement and what it can do for your organization, there is no better place to learn than Appian World 2013.

I’ll close with a quote far-removed from William Pollard:

“They always say time changes things, but you actually have to change them yourself.” -Andy Warhol

Ben Farrell

Director of Corporate Communications